Payments

• Can I get an invoice for my SBB tickets?

• Can I get a VAT invoice from SBB?

  According to the practice of the Swiss Federal Tax Administration the VAT on input can be deducted. The imprint of the VAT rate and the name of the railway on the ticket are sufficient for the input tax deduction.

• How can I change the default currency on the SBB website?
• How do I check if my booking with SBB has gone through?
• What forms of payment can I use for SBB?
• What should I do if I lost connection during the payment process with SBB?
• What should I do if I've been charged but haven't received my SBB tickets?
• What should I do if the payment isn’t successful during the booking process on the SBB website?
• What system does SBB use to prevent fraud in case of card theft or loss?
• Why does SBB charge a booking fee?
• Why is my PayPal payment not working with SBB?
• Why was my payment rejected by SBB?