Most SBB tickets are valid all day on the route and date specified on the ticket, they also must be used to board the same type of train. Any changes to an SBB ticket are not allowed. Where possible, you can cancel your booking by clicking on the link on the confirmation email and then making a new one on RailClick.com for the desired itinerary.
Ticket changes, cancellations and refunds
- How can I change my seat reservation?
- What happens if I miss my connection due to a delay?
- How can I change my ticket?
- How can I cancel my ticket?
- How can I get a refund for delayed or cancelled train?
- Can I change the name, passport or ID number on my ticket?
- What happens if I miss my train?
- How long does it take to get my refund?
- Can I get compensation if my train was delayed?
- What should I do if a strike happens?
