Customer Support

• How reliable is SBB customer support?
• Does SBB have a phone helpline for emergencies or last-minute situations?
• How can I contact RailClick for SBB?

• Is SBB impartial?

  Yes. SBB is a multi-operator platform, meaning it provides access to tickets from multiple European railway companies rather than promoting a single provider. This approach ensures neutrality and transparency, allowing travellers to compare schedules, fares, and conditions in one place. Fare and refund rules are always determined by each rail operator, and SBB clearly communicates these policies to customers.

• Is SBB legitimate?
• Is SBB reliable?
• Is SBB safe?
• What is the European Commission Online Dispute Resolution platform for SBB?