If you haven't received your tickets, please contact us and we will help you recover them. The confirmation email can sometimes go into your spam/junk mail folder so it's always worth checking there.
Booking my tickets
- Can groups get special pricing with SBB?
- Can I book a seat with SBB?
- Can I book bus tickets on the SBB website?
- Can I book ferry tickets on the SBB website?
- Can I book my tickets by phone with SBB?
- Can I buy a ticket once on a SBB train?
- Can I purchase a ticket for someone else through SBB?
- Can I register to book on the SBB website?
- Do I need a booking confirmation to travel with SBB?
- Do I need to print my SBB tickets?
- Do seniors get discounts or special fares with SBB?
- How can I change the language on the SBB website?
- How can I find the best prices with SBB?
- How do e-tickets work with SBB?
- How do I book a train ticket with SBB?
- How do I change my personal details with SBB?
- How many passengers can I book for at once with SBB?
- How will I receive my tickets from SBB?
- Is my personal information safe with SBB?
- Should I book my SBB tickets separately?
- Should I wait and book my SBB tickets together?
- What are the advantages of booking flexible tickets with SBB?
- What happens if I lose my SBB tickets?
What if I haven't received my SBB tickets after 24 hours?
- What should I do if I get the “no solution” screen on the SBB website?
- What should I do if I haven't received my SBB tickets?
- What should I do if I've entered the wrong email address when booking with SBB?
- What travel insurance does SBB offer and how do I file a claim?
- When do cheap tickets become available for SBB?
- Where is my booking confirmation email from SBB?
- Which trains can I book with SBB?
- Why should I use RailClick to book with SBB?